Our cat and pet sitting reviews; please read what some of our clients in Sunderland and South Shields think about our friendly and reliable pet sitting service. To see their reviews on our facebook page and more pictures of their furry friends please click here.
Alex Morris, Seaburn
Would definitely recommend Whitburn Whiskers – we were contemplating putting our two cats Bombay and Sapphire in to a cattery when we went to Mallorca recently. We were concerned however as Bombay had not been well and we thought she might get stressed staying away from home. Having a pet sitter meant that she could stay at home. She was given her medication, they were not only fed and watered but stroked, brushed and played with. They were looked after by somebody who really cares about cats which meant a lot to us and provided us with peace of mind. The house was well looked after as well. All in all, a very professional, good value service that we would recommend to anybody.
Tom and June Parker, Washington
(1st visit) Hi Rachel, just to say thanks again for everything, we’ll certainly be using you again if you’re happy with that. Great value, professional service, can’t praise highly enough. Came home to happy healthy cats, would heartily recommend.
(2nd visit) Just returned home to find that (Thanks entirely to Rachel) Inky and Gilbert have probably enjoyed our holiday as much as we have. We were actually very apprehensive about leaving Gilbert as he had suffered a bit of a medical issue a couple of weeks before our holiday and had to be monitored quite closely the week before, as well as now being on tablets probably for life. However we needn’t have worried as due to Rachel’s care and skill both Inky and Gilbert have clearly thrived in our absence. Not only did we receive regular text updates during our holiday, but we even had a holiday diary to read through on our return. This is our second year using Rachel during our annual holidays, and wouldn’t consider anyone else now as Rachel knows Inky and Gilbert really well, and vice versa.
Joan Cook, Whitburn
Thanks Rach for looking after Bolly means I can go out for the day any time. You are a star and I think Bolly misses you already. Thanks again xx
The Robinson-Wrights, Whitburn
While we planned to holiday and to marry in the sun, we searched in vain for a suitable professional cat-sitter for our dearly loved puddy cats Alice – an old grey Persian who does not take kindly to change of enviroment or routine and Oliver – a playful Red Point Persian… who has a big ego (sure he thinks he is a dog!). Not only was Rachel a professional pet-sitter but she had a noticable love for animals…(especially puddy cats!!!) which made us feel confident and reassured about leaving our two puddy cats home alone for the first time ever with a pet-sitter.
While on holiday abroad we received regular updates and photographs via whatsapp of our puddy cats playing with laces & peacock feathers, eating, sleeping, having cuddles & strokes, being pampered and…. basically being thoroughly spoilt in the comfort of their own home! I think secretly Alice & Oliver had so much fun with Rachel of Whitburn Whiskers that they didn’t really miss us at all!! It was like a puddy cat holiday at home!! On our arrival home after three weeks in the sun Alice & Oliver were happy, well cared for, relaxed and also had a written daily dairy of antics to read…which was a lovely touch.
Whitburn Whiskers provided us with a very professional and local pet-sitting servic and we would recommend Rachel of Whitburn Whiskers to any pet owner. A huge thank you from Alice, Oliver the puddy cats and the newly married Robinson-Wright family.
Judith Edmonson, Fulwell
Hi we would also highly recommend Whitburn Whiskers. Rachel has been brilliant looking after Olly and Porcha, it’s so lovely to let them stay in their own home while we were away. We won’t hesitate to recommend her to all our friends. We didn’t worry about them at all.
Jess and Alan, Cleadon
We and our lovely puss are delighted with the care we received from Rachel. There were reassuring text messages and a very relaxed and well-brushed cat to come home to. We will gladly use this service again.
The McLauchlans, Cleadon
We were very happy with the care Whitburn Whiskers gave our cat Wilma when we were away. Would highly recommend this excellent service.
Kaye, Nick and Thomas Murray, Sunderland
Returned home this week to two very happy, chilled and well fed cats thanks to the antisocial cat taming powers of Rachel and co at Whitburn Whiskers. The service we received was outstanding – above and beyond what we would have expected, and our cats (Minnie and Maxi) obviously bonded very well with her indeed. The photographs on Facebook and the diary we received on our return were hugely reassuring. All in all, a fantastic service and brilliant value for money. I cannot recommend Whitburn Whiskers highly enough and will definitely be using them again. Many thanks, Kaye Murray,Nick Murray, Thomas, Maxi and Minnie, Sunderland 🙂
The Wisharts, Fulwell
Would happily recommend Rachel and Whitburn Whiskers to everyone. She took great care of our two cats Ian and Fluffy while we were on holiday. Ian adores her and we were sent emails, photos and messages for the week she looked after them. A lovely lady and a fantastic service. Many thanks. X
Jane McKay, Roker
Rachel… I would recommend you to EVERYONE !!! Chloe has had a stress free weekend, as have I knowing she was in great hands with someone who is as “cat crazy” as me !!! I love the diary sheet… it made me chuckle!!! The fact that she warmed to you straight away says a lot about the special young lady you are… Thank you again from both Chloe and I xxx
Steve and Gillian Martin, Fulwell
Rachel, Thankyou for taking such good care of Smokey while we were away, she is not the most sociable of cats but you obviously won her over! We would recommend your service to anyone, in fact you did such a good job we’re thinking about leaving the kids next time! Ha ha, thanks again, look forward to seeing you next time.
Reanna Martin, South Shields
I couldn’t recommend Rachel and Rich highly enough. The visit prices were reasonable (imagine how much I would have had to pay to put 5 in a Cattery) and they sent me photos everyday so I could see how they were doing. It was such a personal and professional service that I would recommend to all pet lovers who want the comfort of knowing their little ones are in safe and capable hands while they’re away. The extra little touches like taking the bin out, folding up my dry washing that the cats were destroying and hoovering the kitty fur off the top of the stairs for us getting back was so sweet and thoughtful. I wouldn’t hesitate to use Whitburn Whiskers again 🙂 Thanks again
Ailsa and Bob, Cleadon
Rachel, thanks so much for taking care of Jack and Tabby – the scrapper and the scoffer! They are both looking so well and have clearly enjoyed their time with you spoiling them! After an initial cold shoulder I see a glimmer that they are almost glad to see us!!
You’re a star!
Magda’s Owner, South Shields
I was recently admitted to hospital and the concern for my cat was far greater than anything that was happening to me. Rachel stepped in and took wonderful care of my difficult, elderly cat. She even kept a cat diary and left a message via the nurses, so I knew all was well at home. I would recommend her to anyone and will not hesitate to call her again should the need arise.
Ian & Jacqui, Fulwell
We’ve just returned from our weekend away, having left our Maine Coon ‘kittens’ in your capable hands (the first time have been able to have a break since the boys took up residence with us). At 12 months old these furry giants can be a handful, being obsessed with water (especially dripping taps) and a robust form of play, which on occasion resembles a pocket whirlwind racing around our home; we are advised that they may continue to grow for another 6 months – this doesn’t bode well for the wellbeing of our furniture!
We had significant misgivings about using a cattery for Max & Jasper as we were concerned that they would find the experience traumatic; having reviewed the available options we were fortunate indeed, to have enlisted your services. Our boys have had right kind of care and companionship in a familiar environment with their preferred diet. We particularly appreciated your daily updates by text and have enjoyed perusing the pet diary you left for us to read.
Many thanks for the peace of mind you have given us.
The Luthers, East Boldon
Rachel, just a quick message to say thank you very much indeed for looking after both of my beautiful cats so well. This is the first time that I have ever entrusted their care to anyone other than family members. It’s hard to hand over this responsibility to someone when the objects mean so much to you personally. I could have sworn that when we arrived back home that both cats were looking over my shoulder for you to give them a quick cuddle.
So for anyone looking at this testimonial I would fully recommend Whitburn Whiskers. When Rachel tells you that she loves cats – she really means it and I am positive that your cat or cats will love her too!!!
P.S. I think that the diary is a lovely touch!!!
Pam Smith, South Shields
Rachel thank you for brilliantly looking after Smudge and Gandhi. They were both happy and totally chilled out when I came back (as if I hadn’t been away!). So much nicer for them to stay in the environment they know rather than stressed in a cattery they don’t. I will definitely use this service again in the future and would recommend it to anyone. Rachel gives total peace of mind with daily text’s and a little cat diary of what they’d been up when you were away waiting for you when you return home – Amazing! Love the photos here too xxx
Rachel, South Shields
Claire Bryden, South Shields
Thankyou sooo much for looking after babygirl and simba both were settled and happy when i returned. Love the cat diaries and the pics u sent. Thankyou very much x
Jim and Maria, Southwick
2012. Thank you so much for looking after Maisie, she didn’t even look like she had missed us when we got back, the diary you left and the pics and messages you sent while we were away totally put us at ease, and Maisie was so relaxed when we arrived, I will be recommending you to other people as your service is outstanding! And we will definitely be using your service again, Maisie sends her love too, thank you again for such a kind and friendly service xxx
2013. Rachel has looked after Maisie twice now and knows everything about her. It’s lovely to go away and come back knowing that your pet is safe and more so my Maisie didn’t even look like she had missed us. Another main thing is Rachel is the nicest person you could ever meet, such a friendly, bubbly girl and you can tell she loves doing what she does. I recommend her to everyone as I certainly will be having her again to look after Maisie, thank you Rachel you make us feel so relaxed when were away and I find that very hard to do on the best of days ❤ xxx
The Phebys, Roker
What lovely pictures of Petra, Rachel. Thanks so much for looking after her so well. We loved the little Petra diary too & the text updates – brilliant. X
Leanne Byrne, South Shields
Thanks so much for looking after Boomer! He was so content when we came home and we loved seeing pics of him everyday! The texts put my mind at ease and it was great to read the diary when we got back! Would deffo like you to look after Boomer again very soon! Very grateful you even checked in on our snake and fish too! xx
Just got back home after being away in Scotland to a very happy and content cat! Rach you were an absolute star and Pickle has obviously been very settled with you looking after her. The cat diary was a lovely touch. To anyone reading this who is thinking about using Whitburn Whiskers – do it. We certainly will in a few weeks and onwards from there.
Jillian Dixon, Boldon
Thank you so much Rachel for your wonderful care of Isis while we were away. Your diary made lovely reading and I’m very impressed by the interest you show in each pet’s little foibles and personality. Isis (she says Auntie Rachel can call her Issi now because she knows you so well 😉 ) was so happy she even posed for a photo which I’ve attached- Mam is very boring compared with her favourite cat sitter! xx
Neil Wood, South Shields
Rachel has just looked after Bret and Jemaine for the first time, also the first time we have left them, as they are not yet one year old. Rachel has been amazing, her dedication and care are first class. We would not hesitate to recommend her and hope she will come and look after Bret and Jemaine again!
Kirsty and Richard Farrage, Sunderland
Thank you for taking such great care of our boy, Oliver while we were away! It was hard leaving him, but the pics and updates were great. He was in very safe hands, and we would recommend you without hesitation. We returned home from holiday, to a happy, hoppy boy 🙂 Thanks Whitburn Whiskers! ( ps – Oliver says ‘hi!’ )
Debbie Ainscow, Boldon
Used whitburn whiskers for the first time last weekend and I have to say what a fantastic service. My cat Bella (and house) were well looked after and I had peace of mind! I was kept informed all weekend and especially liked the “diary” I returned home to, telling me all about Bella’s behaviour over the weekend… I will definitely use this service again and would recommend it anyone…thanks again whitburn whiskers xx
Vanessa Parsons, Whitburn
I used Whitburn Whiskers for the first time this last weekend and was so impressed! Rachel was so good with Thea, who seemed very happy and clearly hadn’t pined all weekend! I loved the diary and daily updates. Peace of mind all weekend and I’ll be using you again next time I’m away. Thanks again. X
Warren Hamilton, South Shields
Dawn Tennet, South Shields
Thanks for looking after Alfie, Diary was a nice touch. Think he missed us? Would recommend Whitburn Whiskers to everyone. Thanks x
Helen Smith, Sunderland
3 healthy, happy cats when I came home! Absolutely amazing service, they have clearly been very loved and well looked after while I’ve been away! The diary was an unexpected surprise, lovely to read about what they have been up to! Thanks again Rachel:) helen and the cats x
Andrew Taylor, Seaburn
Absolutely fantastic service, very nice touch with the daily updates. Will defo use again, thank you.
Sally-Anne Huxtable, South Shields
A fantastic service – Elvis and Miss Priscilla were happy and relaxed when I returned and the daily updates and diary were wonderful. Rachel goes above and beyond the call of duty and I am really happy to ask her to look after the kitties again in the full knowledge that I can relax and not worry about them. Thank you!
Jennifer Rudd, Harton
Would just like to say what a wonderful job Rachel did when she helped us out over our wedding and honeymoon recently!
She’s very friendly and so easy to arrange with. You can tell she really cares a lot about your pets, not someone who’ll just turn up, feed them and leave. We’re very happy to have found someone who we can trust absolutely with our bunnies, a lot of other services don’t seem to care much about rabbits, focusing instead on cats/dogs etc. But Rachel was brilliant and really knew her stuff.
She left us little notes with updates on how they’d been that day and what they’d been up to as well which were lovely to read.
We’ll most definitely be using her again and would recommend her to anyone needing a sitter!
Mara Gray, Boldon
Michelle Duffy, Sunderland
Big thank you to Rachel for looking after my lot this weekend. First class service.
Chris Bourne, Sunderland
We feel very happy leaving our much loved little rescue Bichon Cassie in the hands of Rachel. She does a brilliant job of looking after her – taking her on lovely, long walks and making sure she is settled with a treat and a cuddle before she leaves. Cassie spotted Rachel at the Whitburn family fun day and nearly bowled her over in her excitement as she realised who it was! A lovely moment as we could see how the two have bonded. Thank you for the fantastic service… we will continue to call you whenever we need your help.
Adam Barnes, South Shields
Whitburn Whiskers, expertly and professionally looked after our 3 cats, rabbit and goldfish whilst we were away for a long weekend. WW came highly recommended to us, and indeed the recommendation was true! You’ll hear many superlatives during this review, and with good cause. WW gave such excellent caring and loving attention to our animals, ultimately providing us with the perfect reassurance that they were well looked after whilst we were away.
Rachel from WW visited our house to meet the cats, rabbit and goldfish prior to our trip, to make an assessment and take notes on their individual care requirements and nuances. All the animals loved Rachel straight away, and I’m sure they were all disappointed when she made her final visit! One of our cats in particular (Dolly) is very skittish and an expert hider, and Rachel was very quick to get to know Dolly, and especially the time she took to locate Dolly when hiding in the deepest, darkest part of our house! We were very impressed by that in particular.
Rachel provided extremely professional care, spent the right amount of time with all animals to ensure they were all ok, and provided updates after each trip to know she’d been and that the animals were all ok. Another example of why we’ll highly recommend and utilise WW’s outstanding services in the future, is that Rachel not only looked after our animals, but ensured our house was safe and secure. Basic things like checking lights and blinds/curtains are often overlooked by other petsitters, but Rachel ensured our house was perfectly safe awaiting our return.
Emma Noble, Sunderland
Fantastic service from Rachel who looked after our cat Roger. I had genuine peace of mind from daily updates by text on how he was getting on at home and an account of his adventures when we got home was great fun to read. Definitely recommend the service and we will use again in the future!
Sue LaLande, Sunderland
I would recommend Whitburn Whiskers 100% . I contacted Rachel, at short notice to come & look after Theo, my 14 yrs old cat. I was concerned about leaving him as he had not been very well but I need not have worried. Rachel was brilliant with him, she was so caring & gave him lots of TLC. She also messaged me regularly, letting me know how Theo was getting along, which really put my mind at rest whilst I was away. On top of that Rachel opened & shut my blinds & even put my bin out, absolutely fantastic!!!!!
Nancy Taylor, Sunderland
Delighted with the service and came back to two happy, relaxed and contented cats! Appreciated the text updates and laughed our way through the daily account of their antics. Icing on the cake was the unexpected hoover/clean up! Thank you Rachel. Look forward to next time…..
Andy Wilkie, Roker
Rachel is great, caring, trustworthy and totally devoted to the care of the animals in her charge.
Whilst we were away the regular updates we received put our minds at rest that the cats were okay, upon our return our 3 cats were in excellent health and were very contented to be cared for in their own home.
We will call on Rachel’s services again and would recommend without hesitation.
Ann Hall, South Shields
I would like to thank Rachel for taking care of Gypsy. She gives a brilliant service and I would recommend Rachel to anyone. She sent me daily text messages to let me know that Gypsy was doing great, so I could enjoy my holiday and not worry.
Thanks you very much Rachel for a great service. xxx
Lindsay Corby, South Shields
Thanks Rachel for your excellent service, I will definitely be using you again! Hate leaving my two boys but could relax knowing they were in safe hands. The regular photos were great, thank you!! xxx
Justine Gillespie, Boldon
I can’t recommend Rachel highly enough.
We have just return from 2 weeks in America to find our much loved Bruce in great form and that is all down to Rachel’s care.
What’s clear is she loves animals and therefore I was, for the first time, able to go away and feel utterly confident he would not only be well cared for but loved as well!
He had to go to the vet whilst we were away and I was so reassured by Rachel and how well she communicated how he was.
Not only do you get daily updates but when we got home there was a daily dairy which was a joy to read and wee could see his personify shine through.
We will most definitely be using her again and will recommend to everyone we know.
Thanks Rachel we, including Bruce, send our thanks!
Kelly Burns, Sunderland
Rachel looked after my 3 cats for a week in June! She was excellent! Can’t recommend her enough! Nothing was too much trouble and the cats loved her! Even had a pet log for when I returned telling me what they got up to! The pics on Facebook and updates by text were great. I knew my cats were being well looked after and put my mind at ease whilst on holiday! Thank you Rachel! Xx
Heather Shah, Whitburn
Thank you to the Lovely Rachel for taking such good care of my ‘Scary Cat’ Gustav. Now I can go on Holiday guilt free knowing he is so well cared for. I came back to a happy and contented Cat. Can’t recommend WW’s highly enough!!!
Jemma Ogilvie, Marsden
Thank you Rachel for looking after Molly, I would recommend you to anyone. I had 1 happy kitty cat x
Amy Stolting, Roker
I cant recommend Rachel highly enough. We have not long returned from our 2week holiday and came back to find our cat JJ content and happy and the house immaculate. We even found a little toy Rachel had made him in the food cupboard!
Before our holiday Rachel came out for a visit to talk through all of JJs needs and run through a checklist to ensure that we could go away feeling reassured everything was in hand.
We didn’t expect to but received daily text messages, ‘pussdates’ we called them! This was really reassuring and put our mind at ease that all was well at home not only with JJ but with the house. We also received some very cute photos and videos!
When we returned Rachel had left a very detailed diary detailing all of her visits with JJ. A huge amount of work must have gone into it and it was lovely to get a cuppa and sit and read it. I even suspect having read it that JJ had a whale of a time whilst we were away and think he is now missing Rachel and play time!!
We had never had anyone house/pet sit before but any anxieties we may have had were completely misplaced. Rachel is professional, reliable, and most of all she really loves the animals! We will definitely use her again and would highly recommend her to friends and family.
Thanks for everything, Amy Chris and JJ x
Jemma Hutchinson, Roker
The Flemings, Cleadon
Joan Royle, Cleadon
Sharon Watson, Sunderland
A 5 star service from a 5 star girl!!!!
Having left my 2 gorgeous cats Coral and Trevor for a week I was initially apprehensive but I should not have worried. My daily face book updates kept me up to date with their antics and made me feel close to them. On returning home they were full of fun and as affectionate as always. Well coral was, my Trevor he’s way too cool for cuddles. Thank you Rachel, you are a diamond. Xx
Liz Turnbull, South Shields
Thanks Rachel, fantastic job. Passed your details on to all our friends. Zelda is looking forward to seeing you again at Christmas.
Natalie Bryden, South Shields
Hi Rachel, I just wanted to say thank you for taking such good care of Jessie and Tinkerbelle while I was away over Christmas. They loved the toy you made for them and it was great getting the updates/photos, you gave me total peace of mind and would fully recommend Whitburn Whiskers to anyone…thanks again 🙂 x
Sam McDonald, Whitburn
Rachel recently looked after our four Bengal cats and four rabbits while we were away for the weekend. From the first initial email Rachel has been so friendly and helpful, she really put our mind at ease as we don’t normally leave our pets overnight. She spent over an hour meeting them before we went away, and kept in regular contact while looking after them to let us know how they were all doing, including sending lots of pictures and a video of them playing with the toy she bought for the cats. Cannot fault Rachel at all and we are more than happy to use her again when we get married in March. Thanks again!
Lynda Graves, South Shields
What a find you are Rachel, thank you so much for looking after Rico, Mia, Golly and Hamilton so well. I could relax and enjoy my time meeting my new grandson in Somerset safe in the knowledge that they were in such good hands. By the way….this is my third attempt to post this review…..every time i nearly finish it Hamilton runs across the laptop and deletes it……but then you know very well what a lively little ‘ monkey’ he is lol Never had a kitten so active !!!!!! Thanks again Rachel….you are a STAR !!!!!! The gang send their love and look forward to seeing you again …….xxx
Julia Richardson, Sunderland
Max and Jasper are so well looked after and Rachel can’t do enough: from making them toys to frolicking with the laser pen. The are always happy and content when my parents return home… And I love seeing them playing with Rachel on Facebook!
Linda Wall, Sunderland
I have just returned home after a week away to two very happy cats and a very tidy house. I would like to thank Rachel for looking after my fur babies so well. I loved getting daily updates about their antics. I would definitely recommend Rachel at Whitburn whiskers and I will definitely be a regular customer. It is lovely to know your cats and house are in safe hands when you are away.
Michael Docherty, Sunderland
Doreen Boddy, Fulwell
I never thought I would find someone as cat crazy as me. Rachel and Barney bonded instantly. I felt totally at ease leaving him in Rachel’s care, Barney now has a new friend. I can highly recommend Whitburn Whiskers.
Margaret and Derek Gordon, South Shields
We had to go over to “Portugal” to visit our family over there for a short while so we had to find a decent outfit to look after our two cats, Wimpy and Tigga. After much searching we decided to give “Whitburn Whiskers” a try, which to our delight turned out to be the best choice we could have made! As, probably like most of Rachel’s customers, our two little terrors are spoiled rotten so we were very surprised & pleased when we returned to find that they had really taken to her & by accounts had behaved themselves? We were also pleased with the e-mails Rachel sent us keeping us informed of the situation as it was the first time that we had ever left them!
I would just like to add that we would not hesitate to recommend anyone to use her “Whitburn Whiskers” service! If we could award her points it would be 110 out of (100!).